Support

Existing Customers log in to the Aerodyne Support Portal

For immediate assistance or questions about signing up for the Support Portal, please email us at support@aerodyne.com.

Instrument Support & Knowledge Base

This is where you can find training materials, manuals, software downloads, how-to videos, maintenance tips, and troubleshooting guides for the various Aerodyne instruments and many of the instrument accessories.  You can also submit a support ticket directly through the website and view the status and history of your support tickets.

New to Aerodyne?

Please sign up and submit a Knowledge Base access request through the support site to gain full access to the content. For immediate assistance or questions about signing up for the Support Portal, please email us at support@aerodyne.com.

Existing Aerodyne customers can use their email address to log in

If you have not yet accessed our new Support site, you will need to reset your password to gain access. 

For instrument quotes, research services or general questions.